DISCLAIMER

Hypnotherapy is effective however success in not guaranteed and full client commitment is important. Listening to the CD between sessions is a vital element in the process and participation is required. This will be fully explained in the initial consultation.

TERMS AND CONDITIONS

Welcome to www.woodlandshypnotherapy.co.uk. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Woodlands Hypnotherapy’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, we suggest that you do not use our website.

 

The term ‘Woodlands Hypnotherapy’ or ‘we’ or ‘us’ refers to the owner of the website whose registered office is  The Stables, Woodlands, Mirfield, West Yorkshire. WF14 8HG. The term ‘you’ refers to the user or viewer of our website.

 

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

WOODLANDS HYPNOTHERAPY PRIVACY POLICY

I respect your privacy and I am committed to protecting any personal information that you provide me.

This Privacy policy explains how and why Woodlands Hypnotherapy collects any personal information. This may be via the contact page form, during the sessions you attend, by text and email. The privacy policy also explains other information I collect, for example when you use the website. It explains how I use this information, who I share it with, your rights regarding personal information that I hold, as well as detailing other issues. 

This privacy policy is in compliance with the General Data Protection Regualtion (GDPR) of 2018. I reserve the right to change this privacy policy when necessary. If the changes are substantial, I will make this clear on my website or I may contact you directly. Please read the following carefully to understand how I will treat and regard your personal data.

 

What information do we collect?

I collect information when you complete the contact page and when you email me directly. I collect it during the hypnotherapy sessions, when you text and when you complete the Corp research programme. I collect visitor behaviour information when you use the website www.woodlandshypnotherapy.co.uk

 

Why do we need a record of this information?

For the purpose of giving you the highest quality support, I collect information about

  • What you want to achieve during the hypnotherapy sessions

  • A limited amount of relevant medical information

  • Some family details

  • Brief session notes.

This information allows me to refer to back to the content and discussions of previous sessions. Your contact details /address and GP details will only be used with your explicit consent. 

 

How do I know that the information will be held securely?

I hold data in both written and electronic form.

Hard copy documents - Stored in a locked filling cabinet.

Text messages - Face recognition and password protected.

Emails - Stored on the computer that is password protected.

Social media direct messaging - Face recognition and password protected.

Electronic documents – Any electronic documents e.g. A letter to your GP, or an invoice, are password protected and stored on a password protected computer if they contain personal or sensitive information.

 

Website Visitors

When someone visits www.woodlandshypnotherapy.co.uk, I use Google analytics who are considered a third party service, to collect information about what visitors do when they click on my website, e.g. which page they visit the most. Google analytics only collect non-identifiable data which means I or they cannot identify who is visiting. Woodlands Hypnotherapy will always be transparent when it comes to collecting personal data and will be clear about how that data is processed. Google Analytics privacy policy can be found here: https://policies.google.com/technologies/partner-sites

 

Third Party Services

Square Space and Mailerlite are third-party services that hosts Woodlands Hypnotherapy’s website and emails. They use anonymised data to collect visitor information such as how long an individual remains on a page of a website. Their privacy policies can be found here for further information: 
https://www.squarespace.com/privacy and https://mailchimp.com/legal/privacy/

 

Downloads and Media Files

Any downloadable documents, files or media made available on this website are provided to users at their own risk. While all precautions have been undertaken to ensure only genuine downloads are available users are advised to verify their authenticity using third party anti-virus software or similar applications. We accept no responsibility for third party downloads and downloads provided by external third party websites and advise users to verify their authenticity using third party anti-virus software or similar applications.

 

How long will my information be held for?

As a member of the CNCH I am bound by their regulations on holding your information. The CNCH requires me to hold your information for 8 years after your final session. An exception is for children whom I must hold data until their 25th birthday (unless they are age 17 when treatment finishes, and I must keep it until their 26th birthday). All records will be deleted in the January after the above retention scale. This is in line with data holding regulations set by the NHS.

 

Can I ask for my data to be deleted?

GDPR allows the request of all your records to be deleted. To make a request then please write to me. Should you request this then all your paper records will be shredded with a cross shredding machine. Any electronic data such as emails, text messages and contact forms will be permanently deleted from the device they are stored on. Please note that I must save the deletion request you made. It is possible that the legal team of my insurance company may want me to verify the information sent out.

 

Do our discussions during the hypnotherapy sessions remain confidential?

Everything we discuss during the sessions remains strictly confidential between us both. On occasion I may choose to discuss elements of the sessions with my supervisor to ensure I am doing my job effectively. During these discussions I will not disclose any identifying details about you to my supervisor. My supervisor adheres to GDPR.

 

What if we meet away from the hypnotherapy sessions?

I am obliged by GDPR to protect your confidentiality. For this reason, although I will acknowledge you, it would be appropriate to avoid conversation. However, if you wish to discuss your therapy with other people, you are welcome to do so.   

 

Will you discuss me with other Health and Social Care Professionals (HSCPs)?

I am only able to contact other HSCPs with your signed consent. For example, should it be necessary to write to your GP to notify them that you are receiving treatment and then when the treatment ends, I would require your signature in line with GDPR regulations. The only exception would be if I believed that you were about to harm yourself or others. In this case I would be required to inform the relevant authorities as part of my ‘Duty of Care’. However, I would make every effort to discuss this with you before taking any action. Legally. I would also have to provide information to the police as set out in a warrant or court order, should the situation arise.

 

Cookies 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.allaboutcookies.org (http://www.allaaboutcookies.org)

You can set your browser not to accept cookies or block cookies and the above website will tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.